Since 1999, FireServ has provided cost effective nationwide management of fire and life safety management to companies that operate multiple locations. Our responsibility is to insure that proper fire and safety equipment has been provided to each of our client’s locations and that equipment is being serviced within the guidelines of local, state and national codes, as well as manufacturer’s specifications.
By utilizing our affiliated national Customer Care Agent (CCA) network, all of our fieldwork is performed by factory trained and licensed technicians. Inspections are done on time, new equipment is installed to meet codes, reports are sent to the home office and local authorities having jurisdiction, as well as emergency requests/violation removals being handled with the highest priority.
Besides quality service in the field, the FireServ customer can prosper through centralized control, which includes guaranteed compliance nationwide, reduced paperwork and proper record keeping. FireServ offers you one source for all of your fire protection needs, which means one telephone number to call and one invoice to process.
FireServ utilizes the award-winning Wintac field service software to effectively and accurately manage all field service information, maintenance scheduling and tracking, etc. This gives us the ability to manage an unlimited number of customers with unlimited job sites, properties, and contacts per customer. This, however, does not mean that your account manager relies solely on mechanized technology to maintain and supervise your account needs. Being your partner means that your FireServ service representative is personally monitoring your account needs and is a phone call away to resolve any issues or questions.